Customer Feedback

"Awesome service highly recommended will be coming back when I need more parts!! Part arrived today in good condition only took two days even with long weekend and big earthquakes cheers boys."
"Far out, you guys are on to it. Thank you for the ultra-quick response for the parts request and the reply to our order number. Cheers, Murray."
"Thanks for everything you have done for us. You have made everything so easy and hassle free. Will definitely make contact with you again if that's ok for further parts, as all we own are Holden’s and Fords - lol. Cheers."
"Awesome to deal with you guys, thanks very much for the prompt service and delivery. I ordered yesterday and here 10 o’clock on the courier next morning."

“I want to acknowledge your great service, I placed an enquiry on Sunday, you responded on Monday I received the parts on Tuesday and I fitted the window regulator & replacement window with ease. I want to salute your company on its service and if the need ever arises again I will definitely deal with Advanced Parts before anyone else. So thanks for a great sales experience”. Bruce


"These people are a credit to on line shopping. Placed order Monday night, item arrived 3pm Thursday with return freight paid for exchange item. Could not give a higher reference."


"Got a mirror in quick time. Needed questions answered and was able to phone and ask over line about mirror. Received in excellent condition. Had a few more questions and was dealt with and kept in the loop. Bloody good to deal with and will use again."


"Fast no fuss, very impressed with quick replies to questions on the weekend. Fast on freight. Will be coming back for more bits as required. AA++"


"Superfast, answered my questions real quick, received item on my door step quick, solved my problem. Thanks heaps."


"What an amazing trade, VERY professional, fast, great quality.... can't fault a single aspect. RECOMMEND to all. Thanks so much."


"Small issue with faulty part was quickly resolved with a replacement so very happy. A+"


"Best trader I've ever had the pleasure to trade with. Excellent communication, well packaged and sent immediately. Many thanks for a great trade."


"Correct part, perfect fit, works a treat, affordable prices & instant delivery! What more can you ask for?! Highly recommended A+++"


"Prompt communication and collection arranged, a friendly trader who I would be happy to deal with again and plan to! Even put me in a competition for $2000 of fishing gear which I would love to win! Thank you A+"


"These people are a credit to on line shopping. Placed order monday night, item arrived 3pm thursday with return freight paid for exchange item. Could not give a higher reference."


"An excellent trader!! so fast and on to it. Emails were replied to straight away and package arrived very fast. Look forward to the next time!"


"Awesome, part did the trick and car runs like new. Don't go to those brand stores, these guys are heaps better and have unbeatable warranties."


"Awesome trade!!! These guys know what they are doing!! They are extremely fast on processing and shipping. I got my order in 1 day after payment was made!! Miles better than described..... I highly recommend this seller. I will be back for sure and recommend if you are looking for parts.. this is the place to come. OUTSTANDING!!!!"


"Need a trans,  don't go past these guys, friendly, helpful and guarantee to boot. Top trade going good again now AAA+++."


"Great trade, best Holden parts place in Auckland :)"
"Great people to deal with. I paid for my alternator and 1.5 hours later it arrived. I'm impressed!!!! Thanks Damon."
"Hi Rebecca, thank you for your prompt action on our switch, much appreciated after trying other companies that don't even reply, it's refreshing finding someone who will take an interest in your problem. The part arrived promptly, now installed working perfectly which will enable me to get my warrant of fitness. I will certainly recommend your company to my friends."
"Excellent guys, communications spot on, kept in touch regarding delivery, well packed and arrived in perfect condition."
"Good product with a warranty and awesome communication. Highly recommended. A+++"
"No other place offers service like you guys and guarantee plus time payments.."
"I am just emailing to let you know how happy i was with the service Sam provided for me. I had to get a replacement Ignition Switch for my 2002 VX holden commodore as it decided to lock me out of mine! Sam was polite and very helpful over the phone, he processed my payment quickly so he could get my item on the courier in an extremely fast manner :) He gave me some useful advice on installing it when it arrived and i have now got my car going again! Overall Sam was very helpful and knew i had to get things sorted asap. I am very very happy with the service he provided and will be doing all my future business concerning my holden with you!"
"I was very impressed with the service I received when speaking to Adam on the phone yesterday when enquiring about sunvisors for my Holden Cruze. He was very helpful & managed to source both left & right & I have received them this morning. Thanks so much."
"Hi there, got the ute door yesterday. Thanks very much for the speedy service and helpful communication. Will definitely be back if we need any other parts :)"
"Awesome trade, so happy 2 find a parts dealer 2 follow thru with what's promised!! Can't recommend enough 2 all who r looking 4 a hassle free trade. Much appreciated, thanks".
"Great trader. Extremely courteous and polite, qualities that are rare to come by in this industry. Not to mention the ease of payment. You would be a fool not to buy your Ford and Holden parts from them."
"Brilliant!!! Thank you so much, part arrived and my car is back on the road. I highly recommend this business, excellent quality product and delivery."
"Happy as, thanks for the lay-by option, really helped heaps in convincing the missus to let me buy the part :)"
"Awesome trade. this is how trades should go all the time! Good clear communication and easy to follow instructions. Exactly the right part, first time as promised. Very fast delivery as well. Thanks you, recommend to all."
"We've stripped all 3 RB30 Commodore motors you sent and they are all sweet as. I just wanted to say it was good to deal with someone so onto it, you gave fast efficient service, got back to me quickly and were great to deal with, please show your boss this email so he knows you have a happy customer”. 
"Yes I have unwrapped the seats and they are just what I wanted, excellent in fact, thanks so much for your help and I will certainly recommend your company to others, it was a pleasure doing business with you." Ivan.
"You guys are just the best! Great service, fast emails, great prices, well packed, super fast delivery, deal with them for your Holden parts!" Bill.
"This is just to record how much your service in this transaction has been appreciated!
To ship a door handle at very modest cost is, I am sure, an every day transaction for you guys.
To me, however, it was a "lifesaver" and keeps an ancient Ford on the road. The part has been fitted and is working well. Please feel free to share this with your colleagues. I will be sending separate requests seeking other parts. Cheers and many thanks from a grateful client." David

"Best trader ever dealt with, instant replacement of part that never lasted for guarantee time. Can not recommend highly enough. I've often wondered about guarantee's given out but this was outstanding service. Cheers!"

"Awesome trader to deal with! Fast and safe delivery, clear communications, thanks I will definitely save this seller on my listings for parts for my Ford. Cheers"


"I want to make a special point of recognising your service, which went well beyond my expectations.

We all know that Murphy lurks, giggling, just around the corner.  So when my LH Mirror arrived (within 12 hours of my ordering it!) I wasn't too amazed to find a RH mirror in the bag.  With a sigh, I phoned and the problem was acknowledged and a solution sorted with the same friendly efficiency.   And the following morning the courier picked up the RH and delivered the LH Mirror.

Okay.  I was impressed!   Then I noticed that the replacement was sent from Christchurch (PDQ!) and when I opened the box and there was a brand new LH mirror!  I guess that Murphy also has the second-hand LH mirror showing on your website! So I am now hugely impressed!   You guys take customer service very seriously indeed. I hope you're proud of your work  - you should be."

Kind regards Rob

"Excellent most helpful trader ever!!! Would recommend  to all." Stace.
"Just received the engine and box today at home... I have to say this is absolutely brilliant stuff! I could not have asked for more and it got here pretty quick, so just dropping a line to say a big thank you!
I'll be sure to get any more parts I need from you guys." Daniel

"Thank you very much. Fast service. Better than Parts World by 100%."
"Hey got my commodore replacement part today, thanks a lot for being so good. You guys are the best and ill be telling my mates about you and ill be buying from you again! Thanks again". Regards Donald.
"These guys have to be the best people to deal with. This is about the four or fifth time I've gotten parts from them and it's the same each time, awesome communication, outstanding help, and a delivery turn around to blow your mind. There needs to be another smiley face better than yellow for companies like this! Mark, ask your boss for a pay rise! Legends".
"Absolutely reliable and 100% good value, would recommend to others no problems".
"Excellent helpful company. Very happy with the excellent service. Part was sent via courier on the same day they got payment. Will be back for more parts. Highly recommend to all purchasers". "
"BTW I'd just like to say that I've used your company a number of times for Ford parts and have to say you'd have to have the most knowledgeable and helpful staff I've ever encountered, bar none, across any industry (I'm an ex-mechanic now working in mechanical engineering) and the way the business is run with quote numbers and excellent prices and outrageously long warranties (I see you have 3 years on an EF coil-pack on Trade-Me!) actually makes breakdowns a pleasure! I live on the complete other side of town to Avondale but I don't even bother to contact the local guys. I recommend you guys to anyone I know with a Ford."
"Keep up the great work." Tony
"Hi, my trusty lil Laser failed its wof today, one right rear shock absorber is leaking... I would be after a matching pair. The chassis number is .... model .... regn .... if that helps, first time on your website and found it really easy to use."
Darrell.

"My father bought his parts from your company a long time ago for this car before he bought a new car. I still remember your company as a little kid when me and my father would come in. Very affordable it is. I do recommend your company to all car and ford users." Benjamin.
"I forgot to let you know I received the spoiler on Monday. Thank you for your excellent contact and customer service. Will be getting the spoiler professionally painted white to match the car as soon as possible. Will definitely improve the sportiness of the car." Brian.
"I would like to thank you for your excellent service. The Top arrived today and is one of the fastest deliveries I have ever had with a purchase. Also thank you for answering all my annoying questions. We are going to put the top on over the weekend so fingers crossed all goes well, thanks heaps." Linda
"Can't say enough good stuff about this transaction. Excellent communication and an honest trader. Highly recommended. Keep up the good work" Lisa
"Wow, what excellent service! The steering rack arrived in Dunedin just as the service department opened. Awesome, thanks again."
"Brilliant! such a fast response, parts as described. Regulator came with the mounting bolts and grease included, how good is that. Recommend you guys highly."
"Wickedly fast service, the best I've ever seen. You guys are prompt, polite and a real pleasure to deal with, if you need parts deal with Advanced for Ford & Holden."
"What a stress free purchase. The part works just as it should and was very fairly priced. I will look no further when I next need a Ford part, thanks again for all your help."
"Good communication and patience for getting this sorted for me. Got my tail lights today, stoked with them, thanks Mark for all your help. If I need anything else for my van I will give you guys a call. Thanks heaps."
"Excellent transaction, honest, reliable, tolerated my dithering and poor communication. Even my late pick up went without complaint. Sorry for the hassle, I will be doing business again with this company."
"Thanks Mark for your friendly service even when I ordered the wrong part. Thanks for quickly sorting that out and sending me the correct one."
"You guys are absolute professionals, part arrived without delay and well packaged, will be back for more parts soon, cheers."
"It's companies like this with good communication, prompt delivery, even taking into account the public holiday, that make you want to come back time after time. It's a pity that there are not more around like you. Thanks heaps."
"Triple A Plus for me, the transaction was the fastest one that I have ever done on-line. I would buy again any day with no problems, thanks so much."
"Thanks for the prompt follow up Chris, you worked so hard to sort out the logistical problems with the supplier. I got the parts from the courier just before Saturday and was able to get it sorted over the weekend. All done at such sort notice."
"Hi Jared, couldn't't believe after ordering my part at 3:30 pm on Friday that it would be here at 5:00. I was able to get my mechanic to fit it to the car and be up and running for the weekend. How amazing is that?"
"You can tell how good a company is by how they deal with problems, first part was no good but it was not a problem to replace it. Well done guys"
"This is the first time I’ve looked for car parts myself and found you through "www.partsconnection.co.nz”.  I do use the Internet to shop for things and research things I want to buy.  Your response time to me I felt was fast because often when I’ve bought things on the net a response within 5 minutes (as was in your case) I haven’t experienced before. The fastest I’ve had has probably been within 30 minutes or an hour.  But hey, the 5-minute response is great! And it means a quick decision or result can happen and little waiting around.  Keep it up if you can, I say". Lorisa.

MEMBERSHIPS AND ASSOCIATIONS

Parts Connection
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CONTACT US

0800 777 525

sales@advancedparts.co.nz
11 Honan Place,
Avondale, Auckland 1026
SHOP HOURS 
MONDAY-FRIDAY
SATURDAY
8:00 am - 5:00 pm
9:00 am - 12:30 pm