Parts Warranty

Our Parts Warranty

Parts Warranty Information

To retain the warranty, safety and dependability of any vehicle part, it is a requirement that it is correctly installed in a tradesman like manner by a qualified installer and that your vehicle receives all the scheduled service and maintenance work at the recommended intervals contained in your Ford or Holden vehicle owners’ manual / handbook.

VERY IMPORTANT: In the case of a claim it is the purchaser’s responsibility to produce copies of; the warranty form, the purchase receipt, and any qualified installer and maintenance receipts, when making any warranty claim with us. The warranty period begins at the date of the sale.

Download a Parts Warranty Form from here.

Advanced for Ford & Holden reserves the right under any warranty claim to remedy the situation at it’s discretion; we may choose to supply a replacement part or repair the part, or make a partial or total refund depending on the circumstance. We must approve any claim for labour, before the work is started. Any labour will be paid at the rate of $45.00 per hour plus GST. The warranty claim will never exceed the amount this part has been invoiced for.

It is the responsibility of the purchaser to send by fax or other method, the completed warranty form before any fitting has commenced, to Advanced for Ford & Holden on the fax number 09 828 5392, or by post to 11 Honan Place, Avondale, Auckland, 1026 or email to sales@advancedparts.co.nz

We will inspect all returned parts. If a part is found to be defective due to improper installation or misuse the warranty period will be void.

Because many of the vehicle parts we sell are second hand or used, customers should appreciate there is a small possibility that a part could be faulty. We work hard to minimise this risk by testing our parts wherever practical, before removing from a vehicle and by careful inspection and quality control.

If you have a problem with your vehicle part purchased from our website, please contact us immediately and we will work together to resolve the situation.

The decision as to whether we will repair or replace or refund a vehicle part is always at our discretion.

MEMBERSHIPS AND ASSOCIATIONS

Parts Connection
Capricorn Preferred Supplier
Bartercard
Automotive Recyclers Association

CONTACT US

0800 777 525

sales@advancedparts.co.nz
11 Honan Place,
Avondale, Auckland 1026
SHOP HOURS 
MONDAY-FRIDAY
SATURDAY
8:00 am - 5:00 pm
9:00 am - 12:30 pm